Frequently asked questions

The Mainland Adventure Park

What is an Aerial Adventure Course?

It is a series of physically challenging and thrilling activities suspended above the ground. Our course consists of over 50 aerial activities, 4 zip lines soaring over the go kart track (over 600 total feet), 50ft. climbing wall and kids play fort! The main tower is the hub of activity that leads to the 4 levels of adventure. At each level a trained staff member will connect you to the continuous belay system and then you are off!!!


Do I need to sign a waiver?

Yes, everyone that will be crossing the bridge to the course is required to sign a waiver.


How safe is the Adventure Course?

We use the Koala continuous belay system, manufactured by Atlus Pro. It is designed to maintain constant
connection to the safety system as the guest traverses the course. The Koala Belay Pulley also serves as the
trolley for using the zip lines. You will be connected at each level of the main tower by a trained staff
member. The State of New Jersey inspects us annually.


Can I take my camera or phone on the course?

We do not allow anything besides YOU on the course. Your family members can view your course
experience from The Outlook area located outside of the pavilion. Ask a team member where you can watch from.


What should I wear?

Wear fitted clothing that does not allow anything to hang loose or get tangled in cables and rope. Long hair
and jewelry should not be left loose. Sneakers or hiking shoes are recommended. Flip-flops and sandals are not
acceptable.


Do I need a reservation?

Walk-in customers are always welcome, however, because the park is often sold out, we may be unable to accommodate your group. Don’t be disappointed; plan and secure your starting time with a reservation. Expanded arcade and go karts available while you wait.
Plan to arrive early. Plan on arriving 30 mins before your reservation to harness up and become familiar with elements of the course. If you arrive late to your reservation, we cannot guarantee that we will be able to serve your group at your time of arrival.
Large Group? Groups of 15 or more are encouraged to call for reservations in order to receive
group pricing and guaranteed access to climbing harnesses. Reservations for groups of this size are required
at least two weeks in advance. For more information, please see our Groups Page.


Do I need to arrive early?

Plan to arrive 30 mins before you want to start the course. The course takes around 2 hours to complete
depending on your physical skill and ability. Reservations are suggested as we do fill up fast and like to
give every guest their best experience possible.


What is your weather policy?

The Adventure Park is open rain or shine, so we recommend dressing for the weather! In the event of severe
weather (such as lightning, or high winds) the courses may close. We have a state-of-the-art weather station
that allows us to monitor the safety of our guests. Although we are unable to offer refunds, in the event of
any course or park closures, your time may be extended, or vouchers will be made available for you to use
towards future climbs that season!


What is the refund policy?

We do not offer refunds. If you do not want to climb when the course is still open, we can reschedule you and
your group for another date. If a reservation is changed the day-of and the Mainland Adventure Park remains open, there will be a $15 rescheduling fee. If you are out on the course and it must close
there are three options:

  1. You can choose to wait out the weather

    • ½ off tokens for the arcade during that time
  2. If you have more than 1 remaining, you will receive a raincheck for another date
  3. If you have less than 1 hour remaining, you will receive a 50% off voucher
  4. Rainchecks are valid for the remainder of the season.


Can I get a refund if I change my mind?

After watching the video tutorial in the harness room and before you go onto the bridge, we
can issue a refund. Once you have been connected to the belay system there will be no refund.


When does my child require a chaperone?

When your child is on the play fort (level 1) a chaperone is required to be on the tower. A chaperone can accompany their child on the Youth Trail, but it is not mandatory.


DO I HAVE TO BE REALLY FIT TO DO THE TRAILS?

Most people that lead an active lifestyle and are in good health should not have any difficulty in completing many of the trails. All age ranges have been able to complete the course.


Having trouble viewing or accessing the website>

The Mainland is committed to ensuring our services and website are accessible to individuals with disabilities. We will continue to improve our website to follow Americans with Disabilities Act standards. Please be aware that our efforts are ongoing. You may email us at adventure@themainlandnj.com or call us at 609-481-6100 with any questions regarding ADA accessibility issues, including issues accessing this website.


The Mainland Extreme Karting

What should I wear?

Drivers must wear flat closed- toe shoes (no flip-flops or sandals) and preferably shorts or pants. Long hair
should be pulled back into a ponytail and tucked into your shirt. No hats of any kind. No loose or flowing
clothing or scarves. These restrictions are put into place for your safety!


Can I take my camera or phone on the track?

For the safety of you and other riders we do not allow phones on the track. There is a great viewing area by
the finish line for someone to take some great pics!


What is your weather policy?

We cannot operate the karts under 3 conditions

  1. Rain/snow
  2. Winds sustained over 35 mph
  3. Lighting within a 10-mile radius


What kind of karts do you use?

We use top of the line Shaller Electric Go Karts, built specifically for The Mainland Adventure Park! They are
zero emission karts that have a top speed of 18 mph.


How do I win?

We use Mylaps timing system that tracks each kart’s individual lap! By using this system, you do not have to
overtake the driver in front of you to win, you simply have to have the fastest lap of the race! Make sure to
pay attention to the directions of the course officials to help you navigate the course and get a better time!


What do the flags mean on the course?

Green Flag– Go! Yellow Flag– Caution, Slow Down, Red Flag– STOP! There could be an accident on the track Blue
Flag – Move over & let faster drivers pass. Checkered Flag– Last Lap, slow down and proceed to Pit Lane.